Privacy Policy

NZK Packaging Group ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us for the purpose of purchasing jumbo paper and plastic film rolls. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. We may update this Privacy Policy from time to time and will notify you of significant changes by updating the "Last Updated" date.

We collect information that you voluntarily provide to us when you: • Submit a quote request or inquiry form • Place an order or enter into a business transaction • Contact us via email, phone, or contact form • Subscribe to communications or updates Personal information collected may include: • Full name and job title • Company name and business registration details • Email address and phone number • Billing and shipping address • Payment information (processed securely; we do not store full card details) • Product preferences and order history • IP address, browser type, and pages visited (via cookies and analytics tools)

We use the information we collect to: • Process and fulfill your orders and quote requests • Communicate order status, shipping updates, and invoicing • Provide customer support and respond to inquiries • Send product updates, promotions, and newsletters (with your consent) • Improve our website, products, and services • Comply with legal obligations and prevent fraud • Analyze website usage and optimize user experience We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

We may share your information with trusted third parties only in the following circumstances: • Logistics & shipping partners: To arrange delivery of your orders • Payment processors: To securely handle financial transactions • IT & hosting providers: To maintain and operate our website and systems • Professional advisors: Including legal, financial, and compliance consultants • Regulatory authorities: Where required by law or legal process All third parties are contractually obligated to handle your data in accordance with applicable data protection laws and our privacy standards.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies we use include: • Essential cookies: Required for core website functionality • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics) • Preference cookies: Remember your settings and preferences You can control cookie settings through your browser. Disabling certain cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described in this policy.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements. For transactional records, we typically retain data for a minimum of 7 years in accordance with standard business and tax record requirements. Quote inquiry data that does not result in a transaction is retained for 2 years. You may request deletion of your personal data at any time, subject to our legal obligations to retain certain records.

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include: • SSL/TLS encryption for data transmission • Secure, access-controlled servers • Regular security assessments and audits • Staff training on data protection While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to minimizing risk.

Depending on your location, you may have the following rights regarding your personal data: • Right of access: Request a copy of the personal data we hold about you • Right to rectification: Request correction of inaccurate or incomplete data • Right to erasure: Request deletion of your personal data ("right to be forgotten") • Right to restriction: Request that we limit how we use your data • Right to data portability: Receive your data in a structured, machine-readable format • Right to object: Object to processing based on legitimate interests or direct marketing To exercise any of these rights, please contact us at sales@nzkpackaginggroup.com. We will respond within 30 days.

As a global supplier, your information may be transferred to and processed in countries outside your country of residence. We ensure that any international transfers comply with applicable data protection laws and are safeguarded by appropriate contractual measures or adequacy decisions.

For privacy-related questions, requests, or concerns, please contact our Data Privacy Officer at: Email: sales@nzkpackaginggroup.com